Responsible Gaming at dbdok — Your safety is our priority
Gaming is for enjoyment — not for problems. At dbdok, we make sure every player has the opportunity to play safely, consciously, and in a controlled manner.
What is Responsible Gaming and why does it matter?
dbdok believes that online gaming is an entertainment activity — it is not a source of income or a way to solve financial problems. Responsible gaming means enjoying games while keeping full control over your time, money, and mental wellbeing.
Millions of people in Bangladesh use online gaming platforms every day. Most of them play for entertainment, but a small number may be at risk of losing control over their gaming. dbdok is committed to reducing that risk.
Our platform offers multiple protection tools to help you maintain conscious and controlled gaming. From deposit limits to complete self-exclusion — everything stays in your hands.
Important Warning
dbdok is only for people aged 21 and above. Seek help immediately in any of the following situations:
- Placing more bets to try to recover lost money
- Hiding your gaming from family or friends
- Feeling restless or irritable when not gaming
- Unable to focus on daily tasks
Our Protection Tools
The following tools are always available on the dbdok platform to keep your gaming experience safe.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Reducing a limit is instant, but increasing it is subject to a set waiting period.
Self-Exclusion
You can close your account for a set period or permanently. During self-exclusion, login, deposits, and betting will not be possible. Contact live chat to activate this.
Time-Out Break
Take a temporary break for 24 hours to 30 days. Your account will be inactive during the time-out, but will reactivate automatically when the period ends.
Reality Check Notifications
A reminder showing the duration and spending details of your gaming session is displayed at set intervals. This reminder helps you stay aware.
21+ Age Verification
Age verification is mandatory at registration. No one under 21 may create or use a dbdok account. Parents, please make sure children cannot access this platform.
Expert Support
Our 24/7 live chat support team is always ready to talk about gaming problems. Get confidential advice entirely in Bengali — no judgment, just help.
Assess Yourself
Ask yourself the following questions honestly. If one or more answers are "yes", please talk to us.
If even one of these questions has a "yes" answer, it may be an early sign of problematic gaming. Please contact our live chat support or activate self-exclusion.
How to Set a Deposit Limit
Log in to your dbdok account and go to profile settings.
Click on the "Responsible Gaming" option from the account menu.
Select daily, weekly, or monthly — choose the limit you prefer and enter the amount.
Save the limit. The change will take effect immediately. If you need help, contact live chat.
The Self-Exclusion Process
Self-exclusion is a powerful tool that keeps you away from the platform for a set period or permanently. Taking this step is a sign of courage.
- Request self-exclusion directly through live chat
- Choose from 30 days, 90 days, 1 year, or a permanent option
- Login, deposits, and betting will be completely blocked while active
- A 7-day cooling-off period applies for the permanent option
- A confirmation message will be sent by email
Tip: During self-exclusion, emailing [email protected] means our team is always ready to help.
Protection Guidelines for Parents
dbdok is an adult platform and we are committed to preventing underage access. As a parent, you also play an important role.
Keep your password private
Keep your dbdok login details out of reach of children.
Keep your device secure
Use browser parental controls and log out from shared devices.
Keep your payment methods secure
Only you should know the PIN for bKash, Nagad, or your bank account.
Have an open conversation
Talk to your children about the risks of online gaming in an age-appropriate way.
21+ Verification Process
We collect date of birth at registration and verify identity documents when needed. We reserve the right to temporarily or permanently close accounts in cases of suspicion.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Healthy Gaming Best Practices
Set a budget
Set a fixed budget before each session and do not keep playing after losing that amount. Treat gaming as part of your entertainment budget.
Limit your time
Avoid playing for long stretches at a time. Take regular breaks, especially after a big win or loss. Decide on your playing time in advance.
Consider your mental state
It is better not to play when you are stressed, anxious, or upset. Decisions made on emotion are often regretted.
Review your transaction history
Regularly review your deposit and withdrawal history. This gives you a clear picture of reality and helps you stay aware.
Let someone close to you know
Tell a family member or trusted friend that you play. Secrecy is a warning sign; open conversation is the key to healthy gaming.
Do not try to chase your losses
Do not try to recover lost money by thinking "I'll win this time." Every game is independent — past results are no guarantee of future outcomes.
Frequently Asked Questions
Find answers to common questions about responsible gaming here.
Need help? We are right here.
dbdok's live chat support is always ready. Play safely and stay with us.
For Ages 21+ • Play Responsibly • Stay Within Your Limits
Contact: [email protected] | 24/7 Live Chat
dbdok is for entertainment purposes only. Keep gaming under control. Avoid problematic gambling.